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River Grand Hotel, Hat Yai

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From22US$ /night
Check-in
02Apr2025Select date
Check-out
03Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

65 Chontrara Rd., Hat Yai, Thailand
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Suite
Max:
4 persons
50 m² 
Bed options:
2 Queen Size Beds
Shower
Bathtub
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Standard Twin Room
Max:
2 persons
30 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Deluxe Triple Room
Max:
2 persons
50 m² 
Bed options:
1 Single Bed or 1 Double Bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Hat Yai500 m
Airports
Hat Yai (HDY) 16.1 km
Train
Hat Yai Train Station 1.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Parking
  • 24-hour reception
  • No pets allowed
  • Lift

Services

  • Room service
  • Laundry

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Karaoke

Room features

  • Air conditioning

Bathroom

  • Free toiletries
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Location

65 Chontrara Rd., Hat Yai, Thailand
Map view
65 Chontrara Rd., Hat Yai, Thailand
Nearby
Market
Gimyong Market
330 m
Hat Yai
Clock Tower
200 m
33 Supasarn Rangsan Road Soi Pracharak
Wat Thawon Wararam
490 m
55 Supasarnrangsan Rd
Chue Chang Temple
440 m
Mall
Hat Yai Plaza Trade Centre
480 m
Restaurants
Attention Cafe
810 m
195 Thammanoon Vithi Road
Chok Dee Dim Sum
1.0 km
58/25 Lamai Songkrew Rd.
Thai Tai Ice Cream
710 m
Thumnoonvithi Road
Decha Fried Chicken
670 m
She-uthit Road Near Srinakhon Hat Yai school
Ter kitchen
960 m
41/2
33 Buffet Restaurant
620 m
29 Prachatipat Road On The 33rd
Long Oey Restaurant
280 m
151 Saeng Sri Road.
Kho Nang Tae Tiam
1.1 km
Thumnoonvithi Road
Nan Yuan Noodle
1.1 km
32-34 Tanrattanakorn Rd
Zabbroi Hat Yai
240 m
Sang Aretit Road Behind Kimyong Market

Reviews and Ratings

Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
5.8/10
Guest rating
Rooms
5.8
Location
8.0
Service
5.0
Dining
5.0
Guest reviews
5.8/10
based on 9 reviews
6.9
6.9/10 based on 328 reviews
Marc
United States, January  2025
5.2/10

I had a somewhat mixed experience at this hotel. While the rooms were functional and cozy, they felt a bit old and could use some updates. On the plus side, the staff was friendly and helpful, but one customer service officer really struggled with English. The breakfast options weren't great either, though the Wi-Fi was strong, which was a nice perk.

Rooms
6.0
The room had an old feel with some spiders spotted, and the ceiling fan wasn't working, but the air conditioning did its job well.
Service
5.0
While most staff were friendly, I encountered one officer in the morning shift who couldn't speak English well, which made communication a bit tough.
Location
Dining
5.0
Breakfast served was quite disappointing and didn't meet my expectations.
Facilities
6.0
The Wi-Fi was strong, but overall the facilities felt a bit outdated.
Eugene
United States, November  2024
7.2/10

Rooms
Service
Location
Dining
Facilities
Joe
United Kingdom, November  2024
5.2/10

The hotel has a very old feel, and while the strong Wi-Fi was a perk, the overall experience was marred by poor customer service and cleanliness issues. The friendly reception staff and cozy room setup were redeeming features, but significant improvements are needed in dining and overall maintenance.

Rooms
5.0
The room felt quite old and had some spiders spotted on the floor and cabinets, which was off-putting. However, the air conditioning worked well, and the refrigerator was functional, albeit it turned my milk into a frozen block!
Service
5.0
I encountered a customer service officer who struggled with basic English, and it was frustrating having to get help from the waiter to communicate. Overall, the service left a lot to be desired.
Location
8.0
The location was convenient with easy access to nearby shops and a tuk-tuk readily available to get around, which I appreciated.
Dining
5.0
Breakfast was not impressive and could use a major revamp. I wish there were more options available.
Facilities
5.0
The facilities are dated and should be updated. The room's ceiling fan was not working well, which contributed to the overall feeling of neglect.
Benjamin
United States, November  2024
5.4/10

While the hotel has a serene vibe and great air conditioning, the room furnishings are quite old and there were cleanliness issues. The customer service left much to be desired as language barriers made communication a hassle. The breakfast options weren't up to par, but the Wi-Fi was strong and reliable throughout my stay.

Rooms
5.0
The room felt outdated, and I spotted some spiders on the floor. The ceiling fan didn’t work, but the air conditioning was a lifesaver.
Service
5.0
I encountered a rude customer service officer who struggled with basic English. I had to rely on a waiter to help translate my inquiries.
Location
8.0
The hotel is conveniently located with easy access to nearby shops and transport, including tuk-tuks.
Dining
5.0
Breakfast was quite lackluster and didn't meet my expectations.
Facilities
7.0
Despite the old appearance, everything in the hotel functions well, and the Wi-Fi was excellent.
Ken
United Kingdom, October  2024
6.8/10

Rooms
Service
Location
Dining
Facilities
John
United States, October  2024
5.6/10

I found the hotel to be a mix of positives and negatives during my stay. The location is peaceful and offers convenient access to nearby shops, but the rooms showed signs of age and could use improvement. While the staff was generally friendly and accommodating, the customer service experience left something to be desired. Overall, it was a decent experience, but not without its issues.

Rooms
6.0
The rooms were cozy and functional, but the furniture felt old and neglected. Some maintenance could really enhance the comfort.
Service
5.0
The service varied; the female receptionist was friendly, but there was a morning staff member whose poor English skills made communication difficult.
Location
8.0
The hotel's location is quite good, nestled in a serene area with easy access to nearby stores and transport.
Dining
5.0
Breakfast options were underwhelming and didn't meet my expectations, but the restaurant's halal certification is a nice touch for Muslim guests.
Facilities
5.0
Facilities are outdated, with some issues like a non-working ceiling fan and a missing kettle in the room, but the Wi-Fi was strong.
Rose
United States, September  2024
5.8/10

I had a mixed experience at this hotel. While the tranquility of the place was lovely and the air conditioning worked great, the rooms felt outdated, and I encountered some issues with customer service. Additionally, breakfast could use some improvement. Overall, I enjoyed my stay, but there were definitely areas that need attention.

Rooms
6.0
The room was cozy but felt quite old and had a few cleanliness issues, like little spiders. The ceiling fan didn't work, though the air conditioning was effective.
Service
5.0
Service was hit or miss; I had trouble communicating with one staff member who struggled with English. Overall, the service could be more consistent.
Location
8.0
The hotel is conveniently located near shops and has easy access to transportation. I appreciated the proximity to nearby amenities.
Dining
5.0
Breakfast was not up to par, with limited options and quality.
Facilities
6.0
The hotel had some basic facilities, but they felt outdated. The Wi-Fi was strong, which was a plus.
Cameron
United Kingdom, September  2024
5.8/10

Rooms
Service
Location
Dining
Facilities
Oscar
United Kingdom, August  2024
6.2/10

I had a mixed experience at the hotel. The serenity and cozy atmosphere were a big plus, with friendly staff and functional amenities. However, some aspects like the old furniture and inconsistent breakfast quality were disappointing. Overall, it’s a decent choice, especially for Muslim guests due to halal certification, but there’s room for improvement.

Rooms
7.0
The rooms were cozy and functional, but some furniture felt quite old, with little spiders spotted around. The air conditioning worked well, and I appreciated the fridge's versatility, though a kettle would have been nice.
Service
6.0
While most staff were friendly and helpful, one customer service officer struggled with English, which led to some communication hiccups.
Location
8.0
The hotel is conveniently located near shops and there are tuk-tuks available to get around, making it easy to explore.
Dining
5.0
The breakfast wasn’t great, and there could be more options. I did enjoy the halal certification, which is a plus for Muslim guests.
Facilities
5.0
The hotel's facilities felt a bit outdated, and there was no kettle in the room, which was inconvenient.
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03Apr2025Select date
Rooms and Guests2 Guests, 1 Room